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Orders and Returns

You are here because you would like to:

  1. check your order status as a guest customer who doesn’t have Monods login - create one here quickly
  2. request a return or exchange
  3. request a warranty inspection on the item you have purchased on our web store

*NOTE: You are required to be a registered user of our website for us to be able to process your return/exchange/warranty inspection request. You can register now and login to your account management page to continue.

Or you can start by retrieving the details of your original order that contains the item of your interest below.

Order Information

  • Enter the billing last name and email/ZIP as in the order billing address.

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