Web Store Contact:
WEB SUPPORT: 9am - 5pm, 7 Days
No web support or order processing on holidays.
+1 (403) 762 4571 Ext. 25
weborders@monods.com
We Ship With:
Free Shipping & Easy Returns More Details >
In Store Pick-Up Option for Online Orders
Live in the Bow Valley?
We are pleased to offer same-day delivery to all locations between Banff and Exshaw! No minimum order value. No shipping delay. No fuss. Just great gear, straight from our front door to yours.
Place your order before 4pm, select 'Local Delivery' as the shipping option at checkout, and we'll have it with you that same day!*
Yes, you can order online and pick up your order in store!
If you live in the area or you're passing through Banff and would like to pickup your online order at our Retail store on Banff Ave. Please see intructions below on how to do so:
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Go to your shopping cart when you are ready to finish your online order.
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Proceed to 'Checkout'.
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Enter your billing information and credit card number.
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Select 'In-store Pickup' as the shipping option.
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Place your order.
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You will receive a separate email when the order is ready for pick up.
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Pick up at our retail store located at: 129 Banff Avenue, Banff, AB. (Please, have your ID and your order number with you to show it to our staff.)
You can order online and return or exchange in store as well!
For Return:
Feel free to bring the item to our Retail Store in Banff. Simply, leave the product and a copy of your invoice with one of our sales associates and we will process a refund for you and email you the receipt within 24 hours. If it is within business hours of the web store (9AM - 5PM Monday - Sunday), the refund will be processed right away onto the same credit card or PayPal account used to place the original order and your receipt will be emailed.
For Exchange:
Our friendly staff in store will process the exchange for you on spot. No need to wait.
*Delays may occur during peak seasons.
Find us at:
129 Banff Avenue
Banff, Alberta, Canada
Get Directions
Store Hours:
Sun - Sat: 10:00am - 8:00pm
© Copyright 2018 Monod Sports Retail
Cascade Mountain
Town of Banff
Need assistance? see our FAQ Page or Contact Us.
When you click on PLACE ORDER NOW button, an order confirmation email will be sent to you immediately. If you are shipping to a different address from your billing address, we will be emailing you steps to take to verify the ship-to address for us to continue processing your order.
Within 15 days of delivery, you may request return or exchange new, unworn merchandise in its original condition. See How to Return or Exchange.
Go to monodsports.com homepage without completing your order.
When you click on PLACE ORDER NOW button, an order confirmation email will be sent to you immediately. If you are shipping to a different address from your billing address, we will be emailing you steps to take to verify the ship-to address for us to continue processing your order.
Within 15 days of delivery, you may request return or exchange new, unworn merchandise in its original condition. See How to Return or Exchange.
Go to monodsports.com homepage without completing your order.